Frequently Ask Questions
Choose a topic and see the answers to Frequently Ask Questions

WHAT IS EYEBROW THREADING?
Threading is an ancient hair removal technique that involves twisting 100% cotton thread around unwanted facial hair. The hair becomes trapped between the cotton thread which allows the hair to be pulled from the follicle, allowing for a slow regrowth. Some women say they believe threading last longer than waxing. This may be because threading is able to remove even the finest hair, giving a totally smooth clean finish.
Over the last decade, eyebrow threading has become the preferred method for removing facial hair and eyebrow shaping, due to its advantages over waxing. Threading allows for complete control over which hairs are removed, even super fine hairs, resulting in a perfect arch and fabulous shape.
IS THREADING ONLY FOR THE EYEBROWS?
No, threading can be used all over the face to remove any unwanted facial hair. Threading is able to remove even the finest hair making it an ideal solution for all facial hair removal.
BENEFITS OF THREADING?
100% natural, no chemicals or hot wax on the delicate eye area and face! Perfect for those with sensitive skin as there is less contact with the skin as compared to waxing. Threading also offers the ultimate eyebrow shape and definition as the hair is removed row by row.
IS THREADING SAFE?
Of Course! In fact, many consider threading the most hygienic and sustainable hair removal technique around! We simply use an anti-bacterial 100% cotton thread. That’s all!
Accutane or Retin-A Users: Many doctors recommend threading for users of Accutane or Retin-A as waxing can burn and tear the skin. Of course, should you have any concerns we always recommend speaking to your GP.
PATCH TEST
If you has never had a Full-Face Threading, Tinting or Brow Lamination it is highly recommended that a patch test is performed beforehand. In some rare cases customers can have a reaction to these services. After the customer has undertaken the patch test they must wait for 24 hours to ensure no reaction has taken place.
AFTER CARE
Full Face:
It’s advised for 24 hours after treatment to avoid touching your face and not to perform other treatments (such as facials) and to keep your skin clean and free of germs, sweat, makeup, chemicals or skincare with active ingredients such as AHA (acid, exfoliating properties).
Brow Lamination:
It’s advised for 24 hour after treatment to avoid touching your brows, avoid self-tanners and do not get the brow hairs wet. Water or excess moisture can reverse the treatment or cause brow hairs to frizz.
Are your products vegan?
We do have a selection of vegan products, such as our famous Brow Powders. Please visit fullbrow.com for more information.
Are your products cruelty free?
Yes! All of our cosmetics are cruelty free!
Where are your products manufactured?
We manufacture all of our cosmetics in Europe to the highest EU standards.
Where can I purchase your products?
Not only can you purchase Full Brow Cosmetics at our brow bars, but you can find them across Australia at independent stockists. Our products are also available in North America. Visit fullbrow.com to find a retailer near you.
How do I know what colour to purchase?
We have taken out the guesswork of online shopping. Visit fullbrow.com and take our 1 minute Brow Quiz to find your perfect match.
I have very sensitive skin, can I use your products?
Most likely, yes! However, should you have any concerns we always recommend speaking with your GP and performing a patch test.
What is the best brow shape for my face?
We always recommend working with your natural shape. You can pop into any of our locations for a free consultation. We will advise you on how to achieve your best brow ever!
How do I get thicker, fuller brows?
If you don’t have thick full brows, don’t worry! There are many things we can do to give the illusion of thick, full brows - using tinting, threading and makeup. In fact, many customers feel their brows look thicker once they have them properly threaded and tinted. Pop into any of our locations for a free consultation.
Top 6 tips to achieve a perfect brow.
- 1. Start with a professional shape and tint!
- 2. Find eyebrow products that are right for your desired look, whether you prefer an HD dramatic eyebrow or you are a natural-nelly gal!
- 3. Always brush hairs up and out before applying brow makeup.
- 4. Begin to apply your brow makeup in the centre of your brows, working outwards toward the tail of your brow. Finish with minimal product on the starting point of your brow.
- 5. Blend, blend, blend!
- 6. Highlight under the brow bone. And… Ta Da!
Do you sell gift vouchers?
Of course! What better gift than the gift of perfect brows! You can purchase at any one of our six locations.
How long are vouchers valid for?
You have three years from date of issue.
I have lost my voucher, what can I do?
Don’t stress. Please email us for assistance: hello@brows.com.au
What can I purchase with my voucher?
Your voucher can be used in-store for any service or product!
Can I use my voucher online for products?
Vouchers can only be used in-store. You can use your voucher in-store for both services or products!
What if I do not use the entire voucher?
No problem! You can use the balance on your next visit. Or perhaps you might want to snag some of our amazing cosmetics with the balance!
What dollar amount can I purchase a voucher for?
Vouchers bought in-store (hard copy) can be purchased in any amount!
Can I use my voucher at all Full Brow Bar locations?
Yes!